Customer Service Agent
Compensation
$17 per hour
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
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Job overview
Compensation is $17 per hour. The Customer Service Agent is an onsite role based in Tucson, AZ. 00/hr plus a $0.50/hr onsite differential and potential bonuses, supporting the wireless customer service department at Afni. This role exists to provide high-quality support to customers by handling inbound calls, resolving account inquiries, and troubleshooting technical issues. The agent contributes to company goals by identifying opportunities to upsell wireless products and services while maintaining efficient and empathetic service standards.
What you'll do
- Handle inbound calls, resolve customer inquiries, troubleshoot wireless accounts, process orders, update account records, and upsell wireless products and services.
What we're looking for
- Skills & competencies
- full-timeday shifttucson azafnicustomer serviceinbound callswirelessonsiteno degree requiredentry level
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, paid time off, paid sick time, health/vision/dental benefits, 401k with matching, tuition reimbursement.
Why this role
On-site role with paid training, 401k matching, and tuition reimbursement.
About the employer
Afni is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: ee629192-87c9-40c7-a04b-caedfbc30ace