Retail Personal Service Provider Lead

Job overview

The Retail Personal Service Provider Lead role is onsite in Wayne, MI, and is full-time. Compensation is not specified. The role supports dispensary operations and customer service for patients and customers in a cannabis retail setting. Working under store management, the lead helps maintain accurate, compliant transactions and a welcoming customer experience. The role supports daily store operations through keyholder duties, team training, cash handling, inventory support, and product education.

What you'll do

• Open and/or close the dispensary as keyholder
• assist with training personal service providers
• support compliant and accurate dispensing and payment processing
• handle cash and debit transactions, deposits, and tips
• assist with inventory and restocking
• coordinate staff breaks
• resolve customer service issues
• ensure products are labeled and stored according to compliance standards
• assist customers with product selection and education
• process sales transactions.

What we're looking for

Skills & competencies

retail personal service provider lead

dispensary

cannabis retail

keyholder

customer service

product education

cash handling

inventory

wayne mi

essential employment services

Work arrangement

• Weekend coverage required

Why this role

The posting requires applicants to be at least 21 and describes evening, weekend, and holiday availability as needed.

About the employer

Essential Employment Services is hiring for this role. Industry: All Other Health and Personal Care Retailers. Sector: 45.