Customer Service Management Trainee

Job overview

The Customer Service Management Trainee is an onsite role based in West Covina, CA, with a pay rate of $29.00 to $34.00 per hour. This position supports the call center operations at Uline, Inc., a leading distributor of shipping and industrial materials. The role exists to develop future leaders through a comprehensive hands-on training program. Trainees learn to manage and develop a team of customer service representatives while identifying areas for operational improvement.

What you'll do

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

What we're looking for

Skills & competencies

full-time

day shift

west covina ca

uline

management trainee

customer service

leadership

training

$29-$34/hr

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid holidays, paid time off, tuition assistance.

Why this role

Starts with health insurance and 401(k) with 6% match on day one; includes tuition assistance.

About the employer

Uline, Inc. is hiring for this role. Industry: Office Administrative Services. Sector: 56.