Service Delivery Supervisor

Job overview

The Service Delivery Supervisor role is onsite in Miami Beach, FL. Compensation is not specified. The position supports Datavant’s healthcare data collaboration services, which aim to make health data secure, accessible, and actionable. The supervisor leads and develops a team handling medical-record requests and audit work, while coordinating with clients and location leadership. The role helps maintain accurate, compliant service delivery and address operational issues and changing client needs.

What you'll do

• Lead, train, and motivate the team
• lead the audit team receiving requests from payors
• review data and provide solutions to clients and leadership
• manage requests from the client Risk Management Team
• oversee escalations from centralized call centers
• coordinate complex issues with client and location management
• contribute to process improvements, project teams, and operational initiatives. The posting lists Monday–Friday, 8:00 a.m.–4:30 p.m. Eastern, and 1–2 years of health information experience. HIPAA knowledge is required
• Power BI and Microsoft Office are listed.

What we're looking for

Skills & competencies

service delivery supervisor

miami beach fl

datavant

healthcare data

medical records

health information

hipaa

audit team

client coordination

power bi

monday–friday

8:00 am–4:30 pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• health, vision, and dental insurance
• 401(k) savings plan
• tuition assistance.

Why this role

The listing’s location details specify Miami Beach, FL 33140. The role is not eligible for employment sponsorship.

About the employer

Datavant is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.