Client Success Specialist

Job overview

The Client Success Specialist role is onsite in Brookfield, WI. Compensation is $50,000–$55,000 per year. Best Version Media connects local businesses with customers through print magazines, digital advertising, and online presence tools. The specialist builds and grows advertiser relationships, supports retention and renewals, and identifies marketing solutions aligned with client goals. The role contributes to campaign execution and revenue growth through proactive communication and coordination with internal teams.

What you'll do

• Serve as the primary client contact
• build trust through proactive communication
• identify account risks and address performance or cost concerns
• lead renewal and retention conversations
• recommend relevant print upgrades and digital solutions
• advise clients on messaging and content tools
• coordinate with design, billing, contract administration, and campaign setup
• maintain account priorities, deliverables, and CRM documentation.

What we're looking for

Skills & competencies

client success specialist

client relationships

account retention

renewals

advertising

print and digital marketing

campaign strategy

crm

brookfield wi

best version media

$50k–$55k/year

magazine success

Work arrangement

• Weekend coverage required

About the employer

Best Version Media is hiring for this role. Industry: All Other Publishers. Sector: 51.