Wellness Coordinator — Front Desk Sales & Clinic Operations

Job overview

The Wellness Coordinator — Front Desk Sales & Clinic Operations role is onsite in West Warwick, RI. Pay is $21–$24 per hour based on experience. The schedule is 24–40 hours per week, full-time or part-time, and requires every Saturday; weekday clinic hours are 10:00 AM–7:00 PM and Saturday hours are 10:00 AM–4:00 PM. The Joint Chiropractic operates patient-focused clinics intended to make chiropractic care convenient, accessible, and affordable. This sales-focused coordinator manages front-desk operations while guiding patients through membership options and enrollment. The role supports clinic operations and patient access by combining welcoming service, sales conversations, scheduling, payment processing, and follow-up.

What you'll do

• Manage daily front-desk operations
• lead membership sales conversations, address enrollment barriers and objections, and ask for enrollment and payment
• present services, pricing, and care options
• follow sales scripts
• handle patient questions, complaints, membership concerns, and cancellations
• answer phones, schedule visits, process payments, maintain records, and open and close the clinic
• make approximately 50–70 outbound lead and follow-up calls per day when assigned
• manage patient flow and report concerns
• request reviews and referrals
• represent the clinic at occasional community events and participate in required promotional video content. With reasonable advance notice, may occasionally support other locations
• eligible cross-clinic assignments receive a flat travel allowance.

What we're looking for

Skills & competencies

wellness coordinator

front desk sales

clinic operations

west warwick ri

the joint chiropractic

$21–$24/hr

full-time or part-time

24–40 hours/week

every saturday

membership sales

patient scheduling

outbound calls

chiropractic wellness

cross-clinic support

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time benefits include a Health Reimbursement Arrangement (HRA), paid holidays, and paid time off.
• Eligible cross-clinic assignments include a flat travel allowance.

Why this role

Sales position with front-desk responsibilities, not a traditional receptionist role. Every Saturday is required. Bilingual English/Spanish is strongly preferred.

About the employer

The Joint Chiropractic is hiring for this role. Industry: Offices of Chiropractors. Sector: 62.