Customer Retention Specialist – State Farm Agent Team Member

Job overview

The Customer Retention Specialist role is onsite in Green Bay, WI, with compensation of $18–$22 per hour. Christina Lindauer - State Farm Agent serves the community by helping people protect what matters most. The specialist supports ongoing customer relationships through renewal outreach, account reviews, and coverage discussions. The work helps maintain customer satisfaction and engagement while contributing to office growth.

What you'll do

• Communicate with existing customers about renewals and coverage options
• review accounts and assist with updates or changes
• identify opportunities to improve customer satisfaction and engagement
• maintain accurate interaction records
• collaborate with team members on retention and outreach objectives.

What we're looking for

Skills & competencies

customer retention specialist

state farm agent team member

insurance

policy renewals

customer relationships

account reviews

customer engagement

green bay wi

christina lindauer state farm agent

$18–$22 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, training and development, performance bonus, and free food and snacks.

Why this role

The role emphasizes relationship-building, empathetic customer support, and community service.

About the employer

Christina Lindauer - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.