Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent role is onsite in Manchester, NH. Compensation is not specified. The position supports guest service at Holiday Inn Manchester Airport. The agent helps guests have a welcoming and professional experience from arrival through departure by handling check-in and check-out, questions, reservations, payments, and concerns. Coordination with housekeeping, maintenance, and other departments helps address guest needs and keep front desk operations ready for service.

What you'll do

• Greet guests and assist with check-in and check-out
• respond to questions, requests, and concerns
• answer calls and assist with reservations and confirmations
• process payments and folios
• maintain knowledge of room availability, hotel services, and local information
• coordinate with other departments
• keep the front desk organized and follow property policies, safety procedures, and confidentiality standards.

What we're looking for

Skills & competencies

hotel front desk agent

manchester nh

holiday inn manchester airport

guest services

check-in and check-out

reservations

payment processing

customer service

hospitality

flexible schedule

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and development
• opportunities to grow within the hospitality environment.

Why this role

Guest-facing hotel role with training and development opportunities; flexible schedules may include evenings, weekends, and holidays.

About the employer

HOLIDAY INN MANCHESTER AIRPORT is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.