Front Desk Receptionist

Job overview

The Front Desk Receptionist works in person in Virginia Beach, VA, with pay of $18–$20 per hour. Milestone Treatment Center provides a treatment setting where the front desk helps patients, visitors, families, and staff navigate facility services. The receptionist serves as a welcoming first point of contact and coordinates communication, scheduling, records, and administrative tasks. By maintaining an organized facility flow and directing questions to the appropriate team members, the role supports patients and the clinical and administrative teams.

What you'll do

• Welcome patients, visitors, families, and team members
• answer and direct phone calls
• assist with appointment scheduling and calendars
• support facility flow
• complete data entry, filing, and documentation
• maintain organized patient and office records while respecting confidentiality
• assist with mail, supplies, and correspondence
• communicate information to clinical or administrative staff
• report concerns to supervisors
• support non-clinical patient needs and administrative projects.

What we're looking for

Skills & competencies

front desk receptionist

patient reception

appointment scheduling

administrative support

patient records

confidentiality

customer service

virginia beach va

milestone treatment

$18–$20/hr

full-time

401(k) match

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health, dental, and vision insurance, and paid time off.

Why this role

Full-time employees are eligible for 401(k), 401(k) matching, health, dental, and vision insurance, and paid time off. Previous receptionist or office experience is preferred; healthcare or treatment-setting experience is a plus.

About the employer

Milestone Treatment is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.