Automotive Service Advisor — South Pointe Honda

Job overview

The Automotive Service Advisor role is onsite in Tulsa, OK; compensation is not specified. The advisor joins Group 1 South Pointe Honda’s new service center, representing the Honda brand in a customer-focused service environment. The advisor coordinates communication among customers and technicians, explains vehicle maintenance and repair needs, and manages service appointments and estimates. The role supports customer satisfaction and return visits while following manufacturer warranty procedures.

What you'll do

• Greet customers and gather vehicle information
• advise on maintenance according to manufacturer specifications
• prepare accurate repair estimates
• communicate repair completion timing with customers and technicians
• answer service calls and schedule appointments
• conduct customer follow-up
• follow manufacturer warranty procedures and protect customer, company and manufacturer information and property.

What we're looking for

Skills & competencies

automotive service advisor

honda

customer service

service appointments

repair estimates

warranty procedures

customer satisfaction

tulsa ok

south pointe honda

group 1 automotive

career path to management

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental and vision insurance
• life and disability insurance
• 401(k) with company match
• paid time off
• employee vehicle purchase program
• employee stock purchase plan.

Why this role

Automotive experience is a plus but not required; the Service Manager can train the right candidate. Customer-facing sales experience and a valid driver’s license with a good driving record are required.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: New Car Dealers. Sector: 44.