Assistant Manager / Crew Chief / Shift Manager

Job overview

The Assistant Manager / Crew Chief / Shift Manager role is onsite in Chicago, IL. Compensation is not specified. The position directs operations at an assigned IHOP franchise unit and supports restaurant sales, profitability, and guest experience. The role leads and supervises restaurant employees, supports the General Manager, and coordinates daily operations, training, food safety, sanitation, staffing, supplies, and customer service. Its purpose is to maintain consistent operating standards while developing the team and addressing guest needs.

What you'll do

• Support budgeted sales and profit
• maintain working relationships with employees and customers
• train employees
• conduct food-safety and operational evaluations
• address guest complaints
• support restaurant marketing, customer service, and human-resource objectives
• recruit, train, coach, and retain employees
• ensure food quality, supplies, equipment, sanitation, safety, security, promotions, and accurate reports and records
• directly supervise unit employees.

What we're looking for

Skills & competencies

assistant manager

crew chief

shift manager

chicago il

ihop

restaurant operations

team supervision

food safety

guest service

employee training

full-time

Work arrangement

• Weekend coverage required

About the employer

FLIP 1202, INC. DBA IHOP #1202 is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.