Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent role is an onsite, full-time position in Fort Smith, AR. Compensation is not specified. The role supports hotel guest services and coordinates with housekeeping and maintenance. The agent manages reservations, room assignments, arrivals, and departures while responding to guest needs and complaints. By coordinating room status and promoting hotel services, the role helps maintain an organized and welcoming guest experience.

What you'll do

• Maintain vacancy, reservation, and room-assignment information
• take same-day and future reservations
• register arriving guests and assign rooms
• coordinate room status with housekeeping and maintenance
• promote rooms and hotel services
• report unusual occurrences or requests
• resolve guest complaints
• process check-outs and monetary transactions
• and protect customer privacy.

What we're looking for

Skills & competencies

hotel front desk agent

hospitality

guest services

reservations

room assignments

guest check-in

guest check-out

housekeeping coordination

maintenance coordination

fort smith ar

g & g hospitality

hotel operations

Work arrangement

• Weekend coverage required

About the employer

G & G Hospitality LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.