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Customer Experience Measurements and Insights Lead

iManage · Chicago, IL

Compensation

$150k – $190k /yr

Employment type

Full-time

Work setting

On-site

Location

Chicago, IL

Schedule

Day shift

Posted

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Job overview

The Customer Experience Measurements and Insights Lead role is an onsite position located in Chicago, IL. Compensation is $150,000–$190,000 per year, and this role supports the Customer Experience organization at iManage. This role exists to own the measurement, understanding, and activation of customer experience data. The lead establishes data standards, manages the customer health score, and synthesizes insights to inform strategic decisions at the senior leadership level.

What we're looking for

Skills & competencies
full-time
day shift
chicago il
imanage
cx lead
data analytics
onsite
saas
customer experience
$150k-$190k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Annual performance bonus, health/vision/dental/life insurance, 401(k) with match, enhanced parental leave, and flexible time off.

About the employer

iManage is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
13-1161.00
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