Case Manager

Job overview

The Case Manager role is onsite in Phoenix, AZ. Compensation is not specified. Crossroads provides residential and outpatient substance use disorder recovery programs for men, women, and Veterans. The Case Manager supports the Clinical Coordinator by managing client services, treatment planning, interventions, crisis response, care coordination, and discharge planning. Timely documentation and referrals help clients navigate treatment and aftercare while meeting program and regulatory requirements.

What you'll do

• Develop treatment plans and monitor and document client progress
• manage a caseload and complete required records
• provide individual and group interventions, including crisis management as required
• coordinate case reviews, progress updates, and aftercare
• assist with government assistance applications, court or probation obligations, and referrals
• follow applicable policies and regulations.

What we're looking for

Skills & competencies

full-time

case manager

substance use disorder

recovery programs

treatment planning

case management

crisis management

care coordination

discharge planning

phoenix az

crossroads

401(k) match

paid time off

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with up to 4% match
• company-paid medical, dental, vision, and life insurance premiums for full-time employees
• supplemental life insurance, short-term disability, paid time off, and tuition reimbursement.

Why this role

The posting requires a high school diploma or GED, 1–2 years of related experience or equivalent, and current CPR/First Aid/Narcan training.

About the employer

Crossroads Inc is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.