Customer Experience Specialist, Part-Time

Job overview

The Customer Experience Specialist role is onsite in Newark, NJ, and is part-time. Pay is $17.50 per hour, with an incentive program offering up to an additional $5 per hour. Avis Budget Group provides vehicle rental services and customer-focused transportation solutions. The specialist delivers a personalized rental experience by coordinating vehicle delivery and collection, communicating logistics, and assisting customers at arrival. The role helps ensure smooth service and positive customer interactions throughout the rental process.

What you'll do

• Deliver vehicles to customers
• coordinate delivery and collection with team members and management
• communicate with customers by phone, text, email, and app about logistics and meeting locations
• greet customers, assist with luggage, and explain vehicle features.

What we're looking for

Skills & competencies

customer experience

customer service

vehicle delivery

car rental

part-time

newark nj

avis budget group

$17.50/hr

incentive program

flexible hours

Work arrangement

• Weekend coverage required

Benefits & perks

• On-the-job training, paid time off, medical and other insurance, transportation or parking FSA contribution opportunity, 401(k), and employee discounts
• benefits may vary by status and location.

Why this role

Premium Avis First customer service role involving direct vehicle delivery and collection.

About the employer

Avis Budget Group is hiring for this role. Industry: Passenger Car Rental. Sector: 53.