Sales Associate

Job overview

Compensation is $15–$20 per year. The Sales Associate role is an onsite position based in Frederick, MD. 01 - $20.00 per hour, and this role supports the sales department at CarMax, the nation's largest used car retailer. This role exists to provide an iconic, customer-first experience by guiding clients through the car-buying and selling journey. The associate manages appraisals, test drives, and administrative paperwork to ensure a transparent and efficient process.

What you'll do

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

What we're looking for

Skills & competencies

full-time

day shift

frederick md

carmax

sales

customer service

retail

onsite

no on-call

new grad eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid sick time, vacation time, and 6 paid scheduled holidays plus 1 floating holiday.

About the employer

Carmax is hiring for this role. Industry: Used Car Dealers. Sector: 44.