Product Manager - Active IQ
Employment type
Full-time
Work setting
On-site
Location
Morrisville, NC
Schedule
Day shift
Posted
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Job overview
The Product Manager - Active IQ is an onsite role based in Morrisville, NC. Compensation is not specified for this position, which supports the support organization at NetApp by transforming the technical support experience through automation and intelligent tooling. This role exists to make support engineers more effective and improve the customer experience. By owning the tools, platforms, and processes that power the support organization, the Product Manager ensures that supportability is built into all product deliveries.
What you'll do
- Understand support engineer workflows, drive evolution of support tools, leverage telemetry data, design support workflows, and partner with engineering to build supportable products.
What we're looking for
- Skills & competencies
- full-timeday shiftmorrisville ncnetappproduct manageractive iqsupportabilityautomationtelemetryagile
- Work arrangement
- Weekend coverage required
Why this role
Requires 9-12 years of relevant experience.
About the employer
NetApp is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 11-3021.00
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Listing ID: ecb37078-2e33-4b1b-8548-d40909e6efa6