Retail Manager (Center Manager)

Job overview

The Retail Manager (Center Manager) role is in person in Akron, OH, with base pay of $23–$25 per hour and stated total potential compensation of $53,000–$70,000 annually. The role is with Ballast Wax, a multi-unit European Wax Center franchisee, and is responsible for the center’s team performance, guest experience, sales results, and culture. The manager runs the center’s business by guiding team performance, meeting revenue and product goals, and improving guest experience. Through coaching, local marketing, and action planning, the role supports center results and the franchisee’s growth.

What you'll do

• Own revenue, package, and product goals
• coach the team on guest education and selling
• analyze trends and create action plans
• drive traffic through local marketing and brand campaigns
• lead center team performance and guest experience.

What we're looking for

Skills & competencies

retail manager

center manager

european wax center

ballast wax

sales goals

team coaching

guest experience

local marketing

akron oh

$23–$25 per hour

$53,000–$70,000 annual potential

weekend shift required

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly performance bonuses
• commission on personal sales
• structured onboarding
• mentorship and professional development
• two weeks of PTO after the first 90 days
• medical insurance with 55% employer contribution
• 401(k) match
• access to center services.

Why this role

Structured 30-60-90 day onboarding, district-leadership mentorship, and a stated path to Senior Center Manager and District Manager.

About the employer

European Wax Center is hiring for this role. Industry: Other Personal Care Services. Sector: 81.