Account Manager

Job overview

The Account Manager role is onsite in Franklin Park, IL, with an annual salary of $75,000–$82,700. Allied Universal is a security and facility services company focused on protecting people, property, and businesses. The manager oversees client service and security operations, leading teams and coordinating schedules, staffing, compliance, and incident response. The role supports reliable contract delivery, positive client relationships, and operational cost control.

What you'll do

• Manage security officer scheduling using AI-powered technology
• hire, coach, and manage officers and supervisors
• oversee payroll, performance, and employee relations
• serve as primary client contact
• respond to escalated security issues and emergencies
• oversee training, safety, site standards, and inventory
• manage staffing levels and costs.

What we're looking for

Skills & competencies

account manager

security services

client relations

security operations

team leadership

scheduling

franklin park il

allied universal

$75k–$82.7k/year

incident response

staff development

operational compliance

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, AD&D, retirement, and disability insurance
• eight paid holidays, five sick days, four personal days, and accrued vacation.

Why this role

Requires at least two years of business operations, security management, or team-supervision experience. Preferred qualifications include security systems familiarity and ASIS CPP certification.

About the employer

Allied Universal is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.