Customer Master Representative

Job overview

The Customer Master Representative role is hybrid and based in Malvern, PA. Compensation is not specified. The position supports the Customer Master Data team. The representative creates and updates customer accounts accurately within service-level agreement timeframes and communicates changes to relevant stakeholders. The role also assists with reporting and special projects, using SAP or another ERP platform and standard Microsoft Office tools.

What you'll do

• Create new customer accounts and update existing accounts
• communicate account changes to stakeholders
• meet service-level agreement timeframes
• complete or assist with team reporting
• support special projects
• use SAP or another ERP platform, Outlook, Excel, and Word.

What we're looking for

Skills & competencies

customer master representative

hybrid

malvern pa

customer data

account creation

data management

sap

erp

microsoft excel

reporting

service-level agreements

Work arrangement

• Weekend coverage required

Why this role

The posting identifies Excel skills as a plus and notes that schedule flexibility may be needed for team coverage between 7 AM and 7 PM or periods of unique demand, including weekend work.

About the employer

Apidel Technologies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.