Customer Experience Specialist

Job overview

The Customer Experience Specialist works onsite in Victoria, TX. Compensation is not specified; the posting describes pay as competitive. White Trash Services provides customer support for its company services. The role serves as a customer-facing point of contact, helping customers understand service options and resolve concerns while coordinating information with operations and business development. Account records, billing support, and sales-report review also contribute to smooth customer service and business operations.

What you'll do

• Support customers by telephone and in person
• set up and maintain accounts and interaction records
• resolve issues or route them to appropriate staff
• explain service options
• coordinate information with operations and the Business Development Manager
• assist with invoicing, billing, and payments
• review sales reports for potential markets
• perform related duties as assigned.

What we're looking for

Skills & competencies

customer experience specialist

victoria tx

white trash services

customer support

account maintenance

service options

billing

invoicing

customer records

sales reports

full-time

onsite

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k)
• paid holidays
• and PTO.

Why this role

The posting describes a culture focused on employee engagement and trust building and lists medical, dental, vision, life, 401(k), paid holidays, and PTO.

About the employer

White Trash Services is hiring for this role. Industry: Solid Waste Collection. Sector: 56.