Healthcare Call Center Representative — Work From Home

Job overview

The Healthcare Call Center Representative role begins with three weeks of paid in-office training in Erie, PA, then is 100% work from home. Pay is $14–$16 per hour. Expivia Interaction Marketing Group supports members with health savings and other healthcare benefit accounts. The representative answers member questions and helps resolve account issues through phone, live chat, and email. Accurate documentation, clear guidance on online tools, and careful protection of personal and financial information support dependable member service.

What you'll do

• Answer inbound questions about HSA balances, contributions, transactions, eligible expenses, and cards
• support related FSA, HRA, commuter benefit, and COBRA programs as applicable
• assist by phone, live chat, and email
• make follow-up calls and callbacks
• guide members through online tools
• document interactions accurately
• protect personal and financial information
• provide professional service.

What we're looking for

Skills & competencies

healthcare call center representative

erie pa training

work from home

remote after training

hsa support

fsa

hra

member service

phone and chat

monday–friday

no weekends

$14–$16/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance eligibility after 60 days
• paid training
• equipment provided.

Why this role

Monday–Friday only, no weekends; paid three-week in-person training; equipment provided; morning and evening shifts available; work from home after training.

About the employer

Expivia Interaction Marketing Group Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.