Assistant Spa Manager / Sales Lead

Job overview

The Assistant Spa Manager / Sales Lead role is onsite in Normal, IL. The stated pay range is $19–$21 per hour. The role supports a Massage Envy franchised location’s goal of helping clients and employees take care of themselves. As a connector among the franchise owner, staff, and clients, the assistant manager leads daily operations and helps deliver a positive client experience. The role supports membership and retail sales, team development, operational compliance, and a workplace culture aligned with the brand’s stated values.

What you'll do

• Manage daily location operations and maintain a clean, safe, therapeutic environment
• guide the sales and customer service team in resolving customer challenges
• drive membership and retail sales
• partner with the franchisee on performance goals
• set expectations, train, mentor, and review team performance
• manage inventory and deposits
• support compliance with applicable labor, employment, and licensing laws
• address workplace issues and recognize good work.

What we're looking for

Skills & competencies

assistant spa manager

sales lead

normal il

massage envy

spa operations

wellness

membership sales

retail sales

customer service

team leadership

$19–$21/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits are described generally
• the posting also mentions bonuses and manager training and development. Specific benefits vary by franchise location.

Why this role

The posting seeks prior experience in management, marketing, sales, service, or retail; a college degree is preferred. Leader training and development and bonuses are mentioned; benefits are set by the individual franchise location and may vary.

About the employer

Massage Envy is hiring for this role. Industry: Other Personal Care Services. Sector: 81.