Service Specialist, Dealership

Job overview

The Service Specialist role is onsite in Edinburg, TX. Compensation is not specified. The position supports the dealership’s Service Department and coordinates with service advisors and the Remote Experiences Coordinator. The role helps deliver a smooth customer service experience by greeting guests, arranging shuttle transportation, assisting with vehicle pickup and delivery, moving vehicles, and handling documents and deliveries. It supports dealership service operations and customer needs throughout the visit.

What you'll do

• Greet guests, schedule appointments, and liaise between customers and service technicians
• shuttle guests within the agreed radius
• prioritize dealership shuttle requests
• keep shuttle vans clean, fueled, and operational
• log van usage
• assist with pickup and delivery when available
• move vehicles between service and waiting areas
• deliver parts, documents, or vehicles between locations
• scan finalized repair orders and documentation into PBS.

What we're looking for

Skills & competencies

service specialist

hacienda ford

edinburg tx

dealership

customer service

guest shuttle

vehicle pickup and delivery

service department

full-time

saturday hours

valid driver's license

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid medical, dental, and vision coverage
• 401(k) with company match
• employer-paid life insurance
• paid vacation, sick leave, and holidays
• employee discounts on vehicles, parts, and services.

About the employer

Hacienda Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.