Member Service Representative

Job overview

The Member Service Representative role is onsite in Walnut Creek, CA, with pay of $19–$20 per hour in the structured listing; the description states $19–$21 per hour. The American Swim Academy provides swim instruction and customer service in the Bay Area. The representative supports member enrollment and service by answering calls, following up with customers, and accurately entering information. The role helps families access swim lessons and supports the academy’s swim instruction mission.

What you'll do

• Answer phones and make follow-up calls
• enroll swimmers
• enter data accurately and complete member interactions using computer and typing skills.

What we're looking for

Skills & competencies

member service representative

walnut creek ca

american swim academy

part-time

$19–$20/hr listed

weekdays and weekends

afternoons and evenings

swimmer enrollment

customer service

phone calls

data entry

free uniforms

Work arrangement

• Weekend coverage required

Benefits & perks

• Free uniforms, company parties, employee discounts, and 50% off swim lessons for immediate family members.

Why this role

Part-time role requiring availability on weekdays and weekends, including afternoons and evenings. The full job description is to be reviewed during the interview and hiring process.

About the employer

American Swim Academy is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.