Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Oak Park, IL; compensation is not specified. The position supports customer service and sales at Jiffy Lube Multicare. The role exists to build customer relationships and explain service recommendations based on vehicle inspections. Clear communication and follow-up help customers understand repairs and charges while supporting customer satisfaction and retention.

What you'll do

• Build and maintain customer relationships
• communicate service recommendations based on inspections
• answer technical and service questions
• obtain customer authorization for additional services and repairs
• explain products and services
• follow required safety, brand, and service training
• and keep the store clean, safe, and presentable.

What we're looking for

Skills & competencies

automotive service advisor

jiffy lube multicare

oak park il

customer service

automotive sales

service recommendations

vehicle inspections

repair authorization

customer retention

service writer

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling, personal and family discounts, training and certification opportunities, and advancement opportunity.

Why this role

Automotive service advisor or service writer experience is preferred; high school diploma or GED is listed as the education requirement.

About the employer

Jiffy Lube Multicare is hiring for this role. Industry: Automotive Oil Change and Lubrication Shops. Sector: 81.