Property and Casualty Licensed Customer Service Representative

Job overview

The Property and Casualty Licensed Customer Service Representative role is onsite in Greensboro, NC. Compensation is not specified. The position supports the customer service team at Chris Just & Associates LLC. The representative assists current clients and prospects by handling policy changes, claim calls, insurance documentation, payments, and customer questions. The role helps maintain client relationships through responsive communication, accurate records, and ongoing support.

What you'll do

• Process customer policy change requests
• secure trailing documents
• handle incoming claim calls and follow-up calls
• complete evidence of insurance requests
• document customer contacts in eAgent
• greet office visitors
• take premium payments
• verify and update customer contact information
• answer incoming calls and return messages promptly
• maintain knowledge of products
• provide ongoing client support and customer service.

What we're looking for

Skills & competencies

property and casualty

licensed customer service representative

greensboro nc

chris just & associates

insurance customer service

policy changes

claims calls

evidence of insurance

eagent documentation

property and casualty license

monday–friday

evenings off

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• dental insurance
• vision insurance
• disability insurance
• hands-on training
• career growth opportunities
• retirement plan.

Why this role

Property and Casualty insurance license required; applicants who have completed the required course for the PC exam may be considered. Bilingual English and Spanish is beneficial. The posting lists a Monday–Friday schedule and evenings off.

About the employer

Chris Just & Associates LLC is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.