Reservations Sales Agent

Job overview

The Reservations Sales Agent role is onsite in 00745, PR. Compensation is not specified. The position supports reservations at Wyndham Grand Rio Mar, a resort in Rio Grande, Puerto Rico, with guest services and amenities across its 600-acre property. The role handles reservations, inquiries, and cancellations courteously and efficiently, quotes available rates, and enters bookings accurately. It contributes to guest service and room revenue by maintaining availability information and coordinating with Sales and Front Desk teams.

What you'll do

• Answer incoming calls and guest questions about hotel services, facilities, and operating hours
• book and enter room reservations
• quote rates and upsell rooms when possible
• coordinate group blocks and bookings with Sales
• maintain the availability calendar, share relevant information with Front Desk staff, and keep accurate files and reports.

What we're looking for

Skills & competencies

reservations sales agent

hotel reservations

guest inquiries

room bookings

rate quoting

room revenue

group bookings

front desk coordination

rio grande puerto rico

wyndham grand rio mar

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions learning and growth opportunities and benefits intended to support employees, but does not specify individual benefit plans.

Why this role

Hotel experience required; high school diploma or equivalent required. Flexible and long hours may sometimes be required.

About the employer

Rio Mar Hospitality Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.