Patient Care Technician (Collections)

Job overview

The Patient Care Technician (Collections) is an onsite role based in Boston, MA. Compensation is not specified, though the role supports the American Red Cross humanitarian mission. This role exists to facilitate the collection of lifesaving blood donations. The incumbent will welcome donors, manage equipment, and ensure a positive, safe experience for all community members.

What you'll do

• Welcome and support blood donors throughout the donation process.
• Build meaningful connections and provide outstanding customer service.
• Collect blood and manage blood products following safety and quality standards.
• Work with teammates to create a positive donor experience.
• Set up and tear down equipment at mobile blood drive locations.
• Drive Red Cross or personal vehicles to community blood drive locations.

What we're looking for

Skills & competencies

full-time

day shift

boston ma

patient care technician

blood collection

no degree required

humanitarian

customer service

onsite

red cross

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental & Vision Coverage, 401(k) with up to 6% Match, Generous PTO & Paid Holidays, Paid Family Leave, Flexible Spending & Health Savings Accounts, Disability & Life Insurance, Employee Assistance Program, Recognition & Service Awards

Why this role

Paid training provided; no prior healthcare experience required.

About the employer

American National Red Cross is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.