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Insurance Customer Service Representative

Freddie Crenshaw State Farm · Chicago, IL · Insurance agency customer service

Compensation

From $40k /yr

Employment type

Full-time

Work setting

On-site

Location

Chicago, IL

Schedule

Day shift

Posted

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Job overview

The Insurance Customer Service Representative role is onsite in Chicago, IL. Compensation is $40,000 per year. Freddie Crenshaw State Farm serves customers through its insurance agency. This role supports customers by answering questions, assisting with quotes, policy updates and payments, scheduling appointments, and maintaining accurate interaction records. It helps the agency provide responsive service and manage client needs.

What you'll do

  • Answer customer questions by phone, email, and in person
  • assist with quotes, policy updates, payments, and other services
  • schedule appointments
  • maintain client interaction records
  • review audits or policies
  • collaborate with colleagues.

What we're looking for

Skills & competencies
insurance customer service
customer support
insurance products
policy updates
quotes
payments
appointment scheduling
client records
chicago il
freddie crenshaw state farm
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Employee discounts
  • professional development
  • job stability in a growing industry.

About the employer

Freddie Crenshaw State Farm is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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