Bilingual Team Lead

Job overview

The Bilingual Team Lead is a full-time, onsite position located in Jacksonville, FL. Compensation is not specified for this role, which supports the retail sales team at Cricket Wireless Authorized Retailer. This role exists to lead the sales team and provide an unparalleled customer experience. The team lead contributes to the company by training and coaching staff, meeting sales quotas, and ensuring store operating procedures are maintained to drive store growth.

What you'll do

• Lead sales team
• train and coach staff
• meet sales goals
• handle customer escalations
• maintain store operating procedures
• manage cash drawer
• stay updated on product knowledge.

What we're looking for

Skills & competencies

full-time

day shift

jacksonville fl

retail

wireless

sales

team lead

bilingual

onsite

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly Sales Bonus, Medical, Dental, Vision, Supplemental Insurance

Why this role

Requires bilingual skills (English/Spanish); proven leadership skills; experience in prepaid wireless sales preferred.

About the employer

Cricket Wireless Authorized Retailer is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.