Assistant Office Manager — HVAC & Plumbing Operations

Job overview

The Assistant Office Manager — HVAC & Plumbing Operations role is onsite in Liverpool, NY; compensation is $54,000–$69,000 per year. Peterson HVAC and Plumbing serves the Upstate New York region and provides HVAC and plumbing services. The role coordinates administrative and operational details so service calls and installation projects progress from scheduling through invoicing. It connects managers, technicians, vendors, customers, and ownership while supporting purchasing, documentation, reporting, and process improvements.

What you'll do

• Monitor service calls, maintenance agreements, and installation projects
• follow up with managers, technicians, vendors, and customers
• coordinate material orders and equipment deliveries
• track jobs from scheduling through invoicing
• maintain accurate paperwork and customer records
• support operational reporting and project tracking
• help resolve bottlenecks
• track deadlines and milestones
• support office operations and process improvements
• use software systems to maintain information and reporting.

What we're looking for

Skills & competencies

assistant office manager

hvac

plumbing

liverpool ny

peterson hvac and plumbing

project coordination

service operations

purchasing

scheduling

documentation

$54k–$69k

full-time

Work arrangement

• Weekend coverage required

Why this role

Supports a locally owned HVAC and plumbing company; experience in related industries is preferred but not required.

About the employer

HR One is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.