Customer Service Representative — Mid-Town Anchorage

Job overview

The Customer Service Representative role is on-site in Anchorage, AK. Starting pay is $20 per hour, plus bonuses and commissions. UMV is contracted with the Alaska DMV to process vehicle-related transactions and identification services, helping reduce DMV lines with fast, accurate service.

What you'll do

• Assist customers with DMV transactions and identification services
• review legal documents for compliance with DMV regulations
• use multiple computer systems to complete transactions
• process payments through a point-of-sale system
• offer additional services
• and work with teammates to resolve complex transactions.

What we're looking for

Skills & competencies

customer service representative

dmv transactions

vehicle transactions

identification services

payment processing

document review

anchorage ak

umv

$20/hr starting pay

bonuses and commissions

sunday off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, paid holidays, healthcare, dental, vision, 401(k) with 4% company match, paid training, employee referral program, and employee ownership with potential dividend payments.

Why this role

Full-time schedule of 40 hours per week, with some overtime as needed. Office hours are Monday through Saturday, 8:45 a.m. to 6:00 p.m.; Sunday is always off, and the second day off varies by rotation.

About the employer

UMV - Express DMV Solutions is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.