Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Nashville, TN, with an annual salary range of $80,000–$100,000. The role supports Grant Milling’s State Farm agency and its work serving the local community. The representative handles customer inquiries, policy changes, and claims follow-up while maintaining accurate interaction records and coordinating with agency team members to support customer needs and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

nashville tn

grant milling state farm agent

full-time

insurance customer service

policy information

policy changes

claims follow-up

customer records

38-hour work week

no weekends

$80k–$100k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• 10 days of PTO plus sick and bereavement leave
• 50% health insurance subsidy.

Why this role

The agency describes a 38-hour work week, no weekends, 10 days of paid time off plus sick and bereavement leave, and unlimited earning potential.

About the employer

Grant Milling - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.