Emergency Services Representative (On-Site)
Compensation
$27.1 – $31.84 /yr
Employment type
Full-time
Work setting
On-site
Location
Charlotte, NC
Schedule
Day shift
Posted
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Job overview
The Emergency Services Representative (On-Site) is an onsite, full-time role based in Charlotte, NC. Compensation is $27.10 - $31.84/hr. This position supports Concentrix, a global customer experience organization. The role exists to provide critical support to customers in distress by gathering information and providing medical instructions. It contributes to the team by handling high-stress calls with compassion and professionalism.
What you'll do
- Help customers in distress
- provide medical instructions
- gather information for paramedics
- handle stressful calls
- maintain high customer service standards.
What we're looking for
- Skills & competencies
- full-timeday shiftcharlotte ncconcentrixemergency services911customer serviceon-sitebenefitscareer growth
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, EAP, Paid Time Off
Why this role
Fortune 500 company, inclusive culture, career growth potential
About the employer
Concentrix is hiring for this role. Industry: Ambulance Services. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Ambulance Services
- Occupation code
- 43-5031.00
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Listing ID: eb8937c0-cb40-45f4-a632-8817218201db