Visitor Experience Associate

Job overview

The Visitor Experience Associate role is onsite in Philadelphia, PA. Compensation is not specified. The position supports the Independence Visitor Center, the official visitor center for the Greater Philadelphia Region and a primary orientation point for Independence National Park, Independence Hall, and the Liberty Bell. The associate helps visitors make the most of the region by providing information, directions, reservations, and ticket sales. The role also supports daily visitor-center operations through accurate cash and ticket handling, issue resolution, and a well-maintained information desk.

What you'll do

• Greet visitors and answer questions
• provide current information and directions about regional attractions, services, events, and activities
• arrange reservations as requested
• sell tickets and promote offerings
• handle cash registers and ticket inventory
• resolve visitor concerns
• communicate in person, by email, and by telephone
• maintain the information desk and supplies
• assist with training new associates.

What we're looking for

Skills & competencies

visitor experience associate

philadelphia pa

philadelphia visitor center corporation

part-time

visitor information

customer service

ticket sales

reservations

historic district

weekend availability

holiday availability

cash handling

Work arrangement

• Weekend coverage required

About the employer

Philadelphia Visitor Center Corporation is hiring for this role. Industry: Convention and Visitors Bureaus. Sector: 56.