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Patient Service Representative

Central Ohio Primary Care - Employees · Columbus, OH · Central Ohio Medicine

Employment type

Full-time

Work setting

On-site

Location

Columbus, OH

Schedule

Day shift

Posted

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Job overview

The Patient Service Representative is an onsite role based in Columbus, OH, with compensation not specified. This position supports Central Ohio Primary Care by providing a positive customer service experience for patients and guests. The role serves as a key point of contact, handling registration, insurance verification, copay collection, and appointment scheduling. It contributes to the team by collaborating with clinical staff to ensure office needs are met and patient data remains confidential.

What you'll do

  • Greet patients and complete check-in/check-out procedures
  • verify insurance and collect payments
  • schedule follow-up appointments
  • answer phone and email inquiries
  • perform clerical tasks
  • maintain HIPAA compliance.

What we're looking for

Skills & competencies
full-time
day shift
columbus oh
patient service
healthcare
customer service
administrative
hipaa
epic
weekend required
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Benefits eligible

Why this role

Supports both in-person and telehealth patient interactions.

About the employer

Central Ohio Primary Care - Employees is hiring for this role. Industry: HMO Medical Centers. Sector: 62.

Additional details

Industry sector
62
Industry
HMO Medical Centers
Occupation code
43-4051.00
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