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Customer Experience Associate III

Conduent State & Local Solutions, Inc · Latham, NY

Compensation

$19.00 per hour

Employment type

Full-time

Work setting

On-site

Location

Latham, NY

Schedule

Day shift

Posted

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Job overview

The Customer Experience Associate III is an onsite role based in Latham, NY. The pay rate is $19.00 per hour, and this position supports the customer service operations at Conduent State & Local Solutions, Inc. This role acts as a subject matter expert, assisting with escalated inquiries regarding child support payments and account activity. The associate provides guidance to other representatives, resolves complex issues, and ensures compliance with state and federal regulations.

What we're looking for

Skills & competencies
full-time
day shift
latham ny
customer service
escalations
conduent
administrative
onsite
no on-call
benefits day one
Work arrangement
  • Weekend coverage required

About the employer

Conduent State & Local Solutions, Inc is hiring for this role. Industry: Office Administrative Services. Sector: 56.

Additional details

Industry sector
56
Industry
Office Administrative Services
Occupation code
43-4051.00
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