Information Technology (IT) Support Specialist

Job overview

The Information Technology (IT) Support Specialist role is onsite in Indianapolis, IN, primarily in an office and warehouse environment. Compensation is not specified; the posting says it is determined based on relevant skills and experience, location, internal equity, and local market considerations. The role joins ALOM’s Information Technology team at a supply chain management company serving technology, healthcare, government, and other regulated industries. The specialist provides hands-on support to employees and helps improve the processes and documentation that keep IT operations running. The work spans helpdesk assistance, desktop setup, onboarding, asset management, process design, and cross-functional coordination to meet organizational needs.

What you'll do

• Design and document processes with other departments
• gather requirements
• streamline processes with stakeholder input
• document development and infrastructure projects
• research processes and products
• assist with physical and virtual asset management
• support helpdesk operations and end users
• set up desktops
• train new employees on company systems
• maintain records
• support cross-functional initiatives.

What we're looking for

Skills & competencies

it support specialist

information technology

helpdesk

desktop support

microsoft office 365

microsoft and linux computers

it asset management

process documentation

employee onboarding

indianapolis in

full-time

alom technologies

Work arrangement

• Weekend coverage required

Why this role

Combines end-user technical support with process documentation, asset management, and employee onboarding in an office and warehouse environment.

About the employer

ALOM Technologies is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.