Intake Coordinator

Job overview

Compensation is not specified. The Intake Coordinator role is hybrid in Lenexa, KS, with the listing location in Overland Park, KS. ; the posting describes it as competitive. The coordinator supports PromptCare’s patient intake and referral processing. The schedule is Monday–Friday, 8:30 AM–5:00 PM, 40 hours per week. The role helps move new patient referrals and existing-patient reorders through accurate intake, insurance verification, authorization, and order processing. It coordinates information among patients, referral sources, sales, dispatch, and other departments so deliveries can be scheduled to meet patient needs and company guidelines.

What you'll do

• Process inbound orders from referral sources and patient assistance requests through calls, faxes, and email
• obtain and document patient referral and admission data
• notify appropriate staff of pending referrals and admissions
• enter new patient information into the order processing system
• generate and forward a daily referral log
• verify insurance and obtain prior authorizations
• contact sales, case managers, physicians, and patients for missing authorization information
• perform cost analyses for new referrals and communicate findings to Sales and a dietician if required
• triage calls under company standards
• schedule deliveries to meet patient needs and cost-effectiveness guidelines
• document concerns and take appropriate corrective actions.

What we're looking for

Skills & competencies

intake coordinator

hybrid

lenexa ks

overland park ks

promptcare

patient intake

referral processing

insurance verification

prior authorizations

monday–friday

8:30 am–5:00 pm

40 hours per week

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision package
• discretionary 401(k)
• vacation, sick and personal days
• paid holidays
• referral bonuses
• discount ticket program
• employee recognition program.

Why this role

Hybrid schedule; 40 hours per week, Monday–Friday, 8:30 AM–5:00 PM. Relevant experience may be considered in lieu of a college degree.

About the employer

PromptCare Companies Inc is hiring for this role. Industry: Home Health Care Services. Sector: 62.