Front Office Administrator, Psychiatry

Job overview

The Front Office Administrator, Psychiatry role is onsite in Boston, MA. Compensation is not specified; the posting describes it as competitive hourly pay. The role supports Aster Mental Health’s outpatient private practice and may provide coverage for clinical needs when staff are sick or on vacation. The administrator manages scheduling, patient communications, records, and office operations to support access to care. Cross-training may include occasional support for Transcranial Magnetic Stimulation and Spravato treatments, as well as coverage as an Interventional Psychiatry Technician.

What you'll do

• Manage patient scheduling and intake
• communicate between patients and providers
• handle patient records, forms, and correspondence
• maintain an organized office
• use electronic health records
• de-escalate patient conflicts professionally
• protect confidentiality under HIPAA
• cross-train to support TMS and Spravato treatments
• on occasion administer and monitor TMS or monitor Spravato treatment
• coordinate treatment paperwork and prior authorizations
• coordinate care with the in-house team.

What we're looking for

Skills & competencies

front office administrator

psychiatry

patient scheduling

medical reception

electronic health records

tms

spravato

boston ma

aster mental health

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• dental, health, and vision insurance
• paid time off and paid sick time.

Why this role

The role may include cross-training and occasional coverage for Interventional Psychiatry Technician duties; the posting states a Monday–Friday schedule.

About the employer

Aster Mental Health is hiring for this role. Industry: Offices of Mental Health Practitioners (except Physicians). Sector: 62.