Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Ellicott City, MD, with a stated salary range of $40,000–$50,000 per year. John Majerowicz - State Farm Agent serves the local community with insurance protection and guidance. This role supports the agency’s growth by responding to customer inquiries, explaining policy information, assisting with policy changes, processing claims and follow-ups, and maintaining accurate interaction records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent

insurance

policy information

policy changes

claims processing

customer records

ellicott city md

full-time

$40k–$50k/year

health insurance

paid time off

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• Simple IRA
• performance-based bonus
• flexible schedule
• health insurance
• advancement opportunities
• paid time off
• training and development.

Why this role

The agency describes a four-person team and offers a hiring bonus for licensed team members.

About the employer

John Majerowicz - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.