Senior Customer Success Engineer

Job overview

The Senior Customer Success Engineer role is onsite in Boston, MA. Compensation is not specified. The role supports Veracode customers using its application risk management and software security platform. The engineer helps customers adopt security products and resolve technical challenges in their software security programs. By advising on product use, supporting onboarding, and sharing customer feedback with product teams, the role contributes to customer success and long-term business relationships.

What you'll do

• Understand customer technologies, solutions, constraints, and challenges in cloud security, application security, and vulnerability management
• match Veracode solutions to customer needs
• advise on effective product use
• collaborate with Customer Success Managers on onboarding
• demonstrate and integrate products across software development toolchains
• present product strategy and roadmaps
• provide customer feedback to product development
• track security and development technology trends.

What we're looking for

Skills & competencies

senior customer success engineer

application security

cloud security

software security

customer onboarding

ci/cd

python

rest apis

graphql

full-time

boston ma

veracode

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• wellness benefits
• flexible time-off policy
• development and training
• 401(k) match.

About the employer

Veracode is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.