Customer Service Representative
Compensation
$13.21 – $16.45 /hr
Employment type
Full-time
Work setting
On-site
Location
Savannah, GA
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative is an onsite position located in Savannah, GA. The pay range is $13.21 to $16.45 per hour. This role supports inbound projects for a variety of clients. This role exists to troubleshoot technical issues, build relationships with customers, and identify needs while recognizing opportunities to upsell products. The representative ensures a best-in-class customer experience through effective communication and problem-solving.
What you'll do
- Handle inbound/outbound contacts, listen to customers, resolve issues, utilize systems for account management, document claims, follow scripts, and escalate issues as needed.
What we're looking for
- Skills & competencies
- full-timeday shiftsavannah gacustomer servicecall centertechnical supportsalesentry-levelinboundsupport$13-$16/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- World-class training
Why this role
World-class training provided, entry-level position, and flexible scheduling.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: eae62596-6f32-482c-aaa8-93398c7c8f8e