Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Youngstown, OH, with a stated salary range of $40,000–$50,000 per year. John G Clark - State Farm Agent describes a growing, people-first agency focused on helping individuals and families protect what matters most. The representative supports agency growth by responding to customer needs, maintaining policy information, and coordinating service with the team. Accurate records, timely follow-up, and attentive communication help customers navigate policy changes and claims while reinforcing a positive agency experience.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

customer inquiries

policy changes

claims follow-up

youngstown oh

john g clark state farm

$40k–$50k/year

full-time

paid licensing

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• agency-paid licensing
• performance-based bonus
• flexible schedule
• advancement opportunity
• paid time off
• training and development.

Why this role

The agency lists paid licensing, a Simple IRA, performance-based bonuses, flexible scheduling, paid time off, and training and development.

About the employer

John G Clark - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.