Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Denver, CO, with a Monday–Friday, 9:00 AM–5:00 PM schedule. The posting lists $31–$35 per hour. The agency serves Denver, Aurora, and surrounding Colorado communities, helping individuals, families, and businesses protect what matters and prepare for the future. The representative answers customer inquiries, provides policy information, assists with policy changes, processes claims, follows up with customers, and maintains accurate interaction records. The role supports personalized service and lasting customer relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

denver co

marinelly toro-mejia state farm agent

insurance

policy information

policy changes

claims processing

customer records

monday–friday

9:00 am–5:00 pm

$31–$35/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Life insurance
• health benefits after one year
• performance-based bonus
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting states Monday–Friday hours of 9:00 AM–5:00 PM and describes a bilingual team serving Denver, Aurora, and surrounding communities.

About the employer

Marinelly Toro-Mejia - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.