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Senior Product Support Engineer

Zscaler · San Jose, CA

Compensation

$109k – $155k /yr

Employment type

Full-time

Work setting

On-site

Location

San Jose, CA

Schedule

Day shift

Posted

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Job overview

The Senior Product Support Engineer is an onsite role based in San Jose, CA. Compensation is specified as $108,500–$155,000 USD per year, and this role is part of the global Customer Success Organization. This role exists to provide expert consultation and hands-on support for complex security and network problems. The engineer will partner with internal teams to troubleshoot issues, document resolutions, and mentor other engineers to ensure customers achieve their goals using Zscaler technology.

What we're looking for

Skills & competencies
full-time
day shift
san jose ca
zscaler
product support
network security
ssl
tcp/ip
customer success
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks.

About the employer

Zscaler is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.

Additional details

Industry sector
54
Industry
Custom Computer Programming Services
Occupation code
17-2141.00
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