Front Desk Agent

Job overview

The Front Desk Agent role is onsite in New Orleans, LA. Compensation is not specified. The role supports guest service and hotel operations at The Windsor Court. The agent helps guests throughout their stay, from arrival and registration through reservation changes and checkout. By handling inquiries, communications, and front-desk systems efficiently, the role supports guest satisfaction and room revenue and occupancy.

What you'll do

• Greet and register guests
• make and modify reservations
• handle check-ins and check-outs
• answer questions about hotel services, facilities, local restaurants, transportation, and attractions
• operate the telephone switchboard and front-desk computer system
• manage guest mail, messages, and packages
• assist with emergency procedures as required.

What we're looking for

Skills & competencies

front desk agent

hospitality

hotel guest services

reservations

check-in

check-out

new orleans la

the windsor court

full-time

evenings

nights

weekends

holidays

Work arrangement

• Weekend coverage required

Why this role

Schedule may include evenings, nights, weekends, and holidays.

About the employer

The Windsor Court is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.