Customer Architect

Job overview

Compensation is $145,000–$211,500 per year. The Customer Architect role is listed in Chicago, IL. in the listing’s structured pay fields; the description states an overall market range of $145,000–$211,500 USD. Reltio’s cloud-native platform connects and governs enterprise data to support customer operations and innovation. The architect serves as a technical partner to customers, aligning platform capabilities and architecture with business needs. The role supports customer value and satisfaction through technical guidance, issue resolution, onboarding, and advocacy.

What you'll do

• Advise customers on platform capabilities and architectural designs
• present integration approaches
• deliver workshops and advisory services
• coordinate customer engineering resources and escalations
• manage customer tickets and enhancement requests
• support onboarding and executive reviews
• translate customer needs into documentation and product requests
• provide proactive technical guidance.

What we're looking for

Skills & competencies

customer architect

enterprise saas

data management

cloud platforms

rest apis

customer engineering

chicago il

reltio

technical advisory

customer success

market range $145k–$211.5k

Work arrangement

• Weekend coverage required

Why this role

Reltio describes a distributed workforce and flexible work arrangements; the listing allows travel to customer sites upon request.

About the employer

Reltio is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.