Salesforce Service Cloud Developer

Job overview

The Salesforce Service Cloud Developer role is onsite in Seattle, WA, and compensation is not specified. The position develops real-time, event-driven customer service workflows using Salesforce Service Cloud and Kafka integrations. The developer connects Salesforce service data with external systems through APIs, middleware, and event streaming. The work supports case management, routing, automation, and secure real-time data exchange across customer service workflows.

What you'll do

• Design real-time data streaming between Service Cloud and Kafka topics
• implement Salesforce Pub/Sub API or middleware such as MuleSoft
• develop Apex triggers, Lightning Web Components, and Flows
• configure cases, entitlements, SLAs, knowledge bases, Omni-Channel, and Service Console
• connect external systems using REST and SOAP APIs
• support CTI, chat tools, and secure live data exchange.

What we're looking for

Skills & competencies

salesforce service cloud developer

salesforce

service cloud

apache kafka

apex

lightning web components

platform events

pub/sub api

seattle wa

techdigital corporation

Work arrangement

• Weekend coverage required

Why this role

The role combines Salesforce Service Cloud development with Apache Kafka, gRPC, event streaming, and customer service workflow configuration.

About the employer

TechDigital Corporation is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.